When should I receive my package?

All orders should be recieved within 5-10 business days! 

Will I receive tracking for my order?

Yes! You will recieve a PayPal e-mail when your item has shipped with tracking. 

If your tracking is not updating within 72 hours, it could signal an issue with your order. Please contact us! 

Do you ship international?

MIMU MAXI ships worldwide. 

If you don't see an option for your country, please e-mail us: we will be so excited to add it! 

Do you supply return labels?

At this time, MIMU MAXI does not offer return labels. For now, our customers pay for return shipping. 

How do I make an exchange?

We do not currently offer the option to exchange.

If you want a different size or color, send back your order for a refund and make a new order!

(Please note: Because of the quick turnaround of items in our online shop, we often suggest to customers to make an order right away, even before their refund is received.)

Do you offer express or expedited shipping?

We do not currently offer express or expedited shipping. 

How do I make an exchange?

We do not currently offer the option to exchange.

If you want a different size or color, send back your order for a refund and make a new order!

(Please note: Because of the quick turnaround of items in our online shop, we often suggest to customers to make an order right away, even before their refund is received.)

What is your return policy?

We accept returns within three weeks of purchase, on any item that has not been worn or washed and, if it came with tags, still has the tags attached. 

Items will be sent back and buyer charged shipping if items are returned with stains, scents or other signs of wear.

To make a return, circle the items you're returning, place in the package and ship to our return location: 

MIMU MAXI

478 Albany Avenue 

Brooklyn NY 11203 

We will refund you within seven business days of receipt! 

How do I make a return?

We accept returns within three weeks of purchase, on any item that has not been worn or washed and, if it came with tags, still has the tags attached. 

Items will be sent back and buyer charged shipping if items are returned with stains, scents or other signs of wear.

To make a return, circle the items you're returning on the original packing slip, place in the package and ship to our return location: 

MIMU MAXI

478 Albany Avenue 

Brooklyn NY 11203 

We will refund you within seven business days of receipt.

Is it too late to return my item?

If it has been three weeks since you ordered your item, it is too late to make a return. 

If you recieved your order late for some reason, we are flexible! Please e-mail us so we can accomadate you! 

How will I be refunded?

Your returned item will be refunded via form of orginal purchase. 

When can I expect to receive my refund?

We process returns within 7 days of receipt. 

If you have not received your refund during this time, pelase contact us so we can make sure you recieve it! 

If I live in Brooklyn, can I drop off my return?

You can drop of your return at:

Crown Heights Shipper Center 

478 Albany Ave (between Empire and Lefferts)

Brooklyn NY 11203 

They will charge you their standard drop-off rate of $1.

If I live in Brooklyn, can I pick up my order?

MIMU MAXI does not offer the option to pick up an order.

But hey, if you live in Brooklyn it should get to you fast anyways! :) 

Can I return an item at your pop-up shop?

As long as the item you wish to return will be within the three-week mark by returning it at our sale, yes we will gladly accept and process your return. 

Please note: returns brought to our sales will be processed within 48 hours. 

Is there a way to try on items in Brooklyn?

MIMU MAXI does not currently have a brick-and-mortar store and there is therefore no way to try on an item before purchasing. If you are the try-on-before-ordering type, we totally get it :) See if you can make it to a pop-up shop! Or just order and take confidence in our great return policy. 

When is the next live sale?

Please view fliers for any upcoming sales on our website and Instagram. 

If you don't see any information, then there is no pop-up shop planned! 

Will items be on sale at your pop-up shop?

Our pop-up shops feature MIMU MAXI items at regular prices, with the possible exception of some sample sale and discounted items. 

Can I make a return at your pop-up shop?

As long as the item you wish to return will be within the three-week mark by returning it at our sale, yes we will gladly accept and process your return. 

Please note: returns brought to our sales will be processed within 48 hours. 

How do I wash my Skirt Leggings?

All MIMU basic stretch-jersey fabrics were tested for the ultimate performance :) 

While a lot of our customers throw their Skirt Leggings and Frocks in the dryer without a care and report great outcomes, we suggest taking extra precuations for the long life of your MIMUwear and air-drying your Skirt Leggings and Frock when they're out of the wash! 

How do I wash my Frock?

All MIMU basic stretch-jersey fabrics were tested for the ultimate performance :) 

While a lot of our customers throw their Skirt Leggings and Frocks in the dryer without a care and report great outcomes, we suggest taking extra precuations for the long life of your MIMUwear and air-drying your Skirt Leggings and Frock when they're out of the wash! 

I received a damaged item.

Oh no! So sorry, that is so not cool! 

Please send it back (on us!) at your earliest convenience so we can ship you out a new one as soon as possible! 

Ship to: 

MIMU MAXI

478 Albany Avenue 

Brooklyn NY 11203 

I am missing an item from my order.

Oh no! Our sincerest apologies!

Please e-mail us at info@mimumaxi.com so we can get you your ordered item right away! 

I can't add an item to my cart!

If you are having a hard time adding an item to your cart and/or are recieving an error message, this means the item is sold out! Keep checking back in, as we update inventory weekly, and stay posted about whats new in stock or sold out via our Instagram! 

When are you restocking?

If there is an item you are looking for that is not online, that means we are sold out! 

To stay apprised of new items or the return of Skirt Leggings or the MIMU FROCK, make sure to be on our e-mail list and follow us on Instagram!